Our screen was damagemd by a car that backed into the parked bike knocking it over and shattering the screen. Varun was very helpful in making sure we had the correct replacment. It fits and works like the original. Thank you! Very good customer service indeed!
After ordering a display spare part from VARUN, it arrived after 10 days and made my bike functional again! I recommend VARUN customer service in Germany!
Sendung OK, Montage OK, erste Fahrten sicheres Gefühl durch solide Konstruktion. Akku hält erstaunlich lange durch. Auf Radwegrastplaetzen und beim Supermarkt: freundlich interessierte Beobachter: Kommentare: "ne geile Farbe", "was? auch faltbar?", " vow..ne coole Kiste"
Hatt meine Erwartungen übertroffen.
Ich fahre es jetzt über einen Monat und es macht einfach Spaß. Auch durch Waldwege geht es super und sogar eine Steigung von 21%habe ich gemeistert .
Einfach ein super Bike mit eine Reichweite von um die 100 Kilometer.
Very happy with the bike received. Ordered it on a Monday evening and it was received by Wednesday. Well packaged & protected. Looking to buy another as the quality of teh product is very good for the price paid. Very happy customer.
Ich habe heute mein Varun Bike bekommen.
Es war sehr gut verpackt und die Lieferung war sehr gut.
Zusammen bauen geht ganz einfach und ist in alle ruhe in ein halber Stunde fertig.
Vom aussehen und Verarbeitung bin ich sehr zufrieden.
Es lässt sich sehr einfach bedienen und alles funktionierte auf anhieb.
Nach meine erste tour bin ich wirklich begeistert und mit das Bike macht es auch Spaß Offroad zu fahren und Steigungen sind kein Problem.
My relatives and friends, who are electric bike enthusiasts, consider this model not just a fantastic bike but also an excellent purchase. The delivery exceeded expectations, arriving quicker than anticipated. The assembly process was a breeze, with all necessary tools provided. One of the standout features is its comfort, largely due to the easily adjustable saddle. Additionally, the fat tires contribute to a smooth ride, effortlessly handling the bumpy streets in my area. On my initial outing, I covered 11 km across various terrains, including pavement, sidewalk, and grass, experimenting with all the gears.
The bike's 48V battery supports a commendable speed of up to 25km/h and showcases an impressive range. I put this to the test by riding 5 km on power levels 0 (no assist) and 1 (low assist) and concluded the journey with the battery still fully charged. The following day, I traveled 6 km using levels 2 and 3, and the battery indicator still read full. This bike's build is robust, tipping the scales at 34kg, with the battery accounting for a significant portion of the weight. I highly recommend this bike for taller individuals; standing at 5'9", I find it a perfect fit.
I received my bike about a month ago and found the setup process to be straightforward, getting it ready for a ride in under an hour. Yesterday marked my first journey on it, and it performed exceptionally well.
After comparing several e-bikes, this one satisfied all the criteria I sought in an electric bicycle. I embarked on my maiden voyage in chilly weather with some snow underfoot. The experience was delightful, and the pedal assist function proved efficient across its five settings. The Pedal Assist System (PAS) offers the flexibility of riding without pedaling or engaging in physical exercise while pedaling. Moreover, the LCD display was conveniently legible during the ride.
In terms of design and aesthetics, the bike stands out. Unlike many other models that feature externally mounted batteries and visible wiring, Ballistic has seamlessly integrated these components within the frame, resulting in a sleek and attractive design, particularly in black.
I decided to wait a bit before writing this review to truly assess the durability of this bike. It arrived promptly and assembly was straightforward. The assembly required only a few steps: mounting the seat, attaching the front tire, setting up the headlight, and fixing the handlebars. Impressively, all the necessary tools were included in the package. The bike is well-constructed, user-friendly, and impressively fast, thanks to its electric capabilities. The inclusion of disc brakes is a significant advantage, especially given the bike's speed. It also boasts excellent tire traction, proven by my successful ride through a snowstorm without any issues. This bike offers great value for its price, earning admiration for its uphill performance and stylish appearance. An added benefit is the option for a 2-year warranty, enhancing its appeal.
I acquired this e-bike on October 11, 2023, and it arrived by October 15, giving a clear expectation of the delivery timeframe. As a newcomer to the e-bike scene, I don't have much to compare it with, but after several rides taken by both myself and my husband, we are thoroughly impressed and in love with this bike. I managed the assembly on my own, which was straightforward, thanks in part to a very helpful instructional video. I've also customized it by adding a rack, a water bottle holder, a new seat, and a pouch. Riding through water and mud was a blast, despite getting quite dirty. The pedal assist feature has been fantastic for longer rides, and impressively, I've even managed to shed some weight while using it frequently. The battery recharges in about 3 hours, though it could extend to 4 or 5 hours if it's completely drained. From my experience, it's around 4 to 5 hours for a full charge. I'm definitely planning to purchase another one for my husband. Priced at around 1,299 euros at the time (though the price might have increased since then), I believe this bike is an excellent choice for first-time e-bike buyers. Overall, it's been a fantastic buy, and I hope this review helps someone. 🙏
The bike's quality and value for the price point are quite impressive. It's on the heavier side, which is typical for e-bikes. The packaging was exceptionally thorough, secured with numerous heavy-duty zip-ties, so be prepared with a razor knife, strong scissors, or wire cutters for unboxing.
Putting the bike together was pretty straightforward, thanks to clear instructional videos. Taking my time to ensure everything was done correctly, I completed assembly in less than 90 minutes. Even those new to bike assembly should find the process manageable, especially since all the required tools are provided.
The initial ride brought a bit of a surprise. I had the controller set to Level 1 for minimal assist and started pedaling, only to find the bike accelerating quickly. It turned out I was inadvertently twisting the right handgrip, which functions as a throttle, similar to a motorcycle. After adjusting to this feature, the ride went smoothly. You can select from assist Levels 1 to 5 for pedaling assistance or use the grip to cruise without pedaling. Level 1 offers a gentle boost, whereas Level 5 means the bike is practically doing all the work for you.
Another slight surprise was discovering that the bike simply coasts when you release the throttle, unlike a gas motorcycle that slows down. This, however, is something I anticipate getting used to very quickly.
Three months into owning this bike, and it's fair to say it has surpassed my expectations. The assembly process was a breeze, as the bike arrived nearly fully put together. All it took was attaching the front wheel, handlebars, seat, and pedals, which I managed in just 20 minutes.
The battery life is impressive, perfectly suiting my daily commutes to work and the gym, with four bars still remaining by the time I return home.
Riding this bike is a delight, boasting speeds up to 25 km/h. The motor's acceleration is responsive, making uphill rides much easier. The suspension system deserves praise too, effectively smoothing out rough terrains.
Customer service has been exceptional, promptly and efficiently addressing any queries or issues I had, adding to my positive experience.
In summary, this purchase has been thrilling. The bike offers incredible value for its price, maintaining its performance after three months of use. It's an excellent choice for anyone looking to economize on commuting costs. This is, without a doubt, the best E-bike I've ever owned. Highly recommended!
I've had an incredible experience with my new purchase; it's easily the best thing I've acquired in a long time. The level of enjoyment I get from it is unmatched, allowing me the freedom to explore anywhere. Remarkably, I've clocked in over 900 miles during this summer alone, utilizing it not just for leisure but also as my primary mode of transportation to and from work. I've nearly amassed the entire range of available accessories for it, with a rack on its way to further enhance its utility. My affection for it is profound. Everywhere I go, it garners nothing but praise, solidifying my belief that it was a wise investment. Assembling the bike was a breeze; I had it up and running, sans the battery, in just 30 minutes. The battery itself required about 5 hours to charge fully. I can't recommend this bike enough!
Je recommande le site varun , commande passée et comme indiqué livraison 5 jours après, réponse aux questions rapide , livraison au top , montage facile avec l aide de la vidéo et du livre dommage pas en français mais avec Google on s en sort , 🙂 une fois monter le vélo impressionne , belle qualité, robuste , j ai juste fait un petit tour, il convient à mes attentes pour l instant 😉 je recommande ce vélo et cette marque, bravo a toutes l équipe
I recently purchased a pair of these electric bikes during a Black Friday sale and I must say, they have been phenomenal. My wife and I thoroughly enjoy riding them in our neighborhood.
I’m not usually one to write reviews, but I prefer to thoroughly test products before sharing my thoughts.
In the span of three months, we’ve clocked in over 300 miles on these bikes, and the experience has been exhilarating. These bikes are robust and durable, akin to tanks. One of the standout features is the ability to customize settings according to our preferences. On an average charge, we can travel about 60 kilometers, which is quite impressive. They reach speeds of nearly 27 km/h on slight downgrades, transforming uphill biking from a strenuous task into an enjoyable experience.
Another incredible aspect of these e-bikes is their portability. They fold in half, making them compact enough to fit into a small car. This feature adds to their convenience, allowing us to take them anywhere with ease. It's quite a sight when you unfold them and start zipping around; they certainly turn heads!
In conclusion, I would wholeheartedly recommend these electric bikes to anyone. If you’re considering an e-bike, you’re bound to love these just as much as we do. They’re not just a mode of transport; they’re an avenue for fun and adventure.
Assembling the bike was a breeze. I managed to put it together in just 30 minutes, even without the battery. After a quick 4-hour charge, the battery was ready to go. I hopped on for a test ride and was impressed by its speed and smoothness. This bike comes highly recommended!
I have been using my black Ballistic electric bike for almost a week now, and I am planning to buy a white one for my wife.
I advise against buying from Amazon. Just yesterday, a pedestrian suddenly appeared in front of me, and in an attempt to avoid him, I ended up falling along with my bike. The fall resulted in numerous scratches on my body and also damaged the screen of my electric bike. Sadly, the e-bike was just a month past the warranty period, so I couldn't get any coverage from Amazon. Had I bought the e-bike directly from their website, I would still have had a valid warranty until this summer!
I purchased a Varun electric bicycle on Amazon, and upon consulting with Varun's official team, I learned that they offer only a 6-month warranty for purchases made through Amazon, as Amazon seller is their authorized operating agent.
I received this electric bike today, and my wife and I had a big argument over something else. I am angry now, but it's clear that this electric bike is not my lucky charm.
My electric bicycle was stolen and the company refused to compensate me. I'm very unhappy.